Below are answers to the most common questions about ordering Permanent™ Stamps from Canada Post Stamp.


1. Ordering & Minimum Quantities

Q: Do you require a minimum order amount?

A: Our minimum purchase is 5 sheets/books or 1 roll/coil. This ensures safe packaging, prevents bending during transit, and keeps shipping free for all customers.

Q: How do I get the best discounts?

A: Bulk purchases earn tiered savings (up to 10% off standard pricing plus an extra 5% on larger orders). Simply add stamps to your cart—the discount adjusts automatically at checkout.

Q: Can I buy more than the minimum?

A: Absolutely. You can order any quantity above the minimum—whether you need a small batch for personal use or bulk quantities for business mailing.


2. Pricing, Discounts & Savings

Q: Why are your prices lower than the Post Office?

A: We source Permanent™ stamps through surplus channels (typically around 95% of face value) and from verified collectors, businesses, and estates (50–70% of face value). By purchasing in volume and operating efficiently, we pass those savings directly to you.

Q: How do I get the best discount?

A: Discounts apply automatically at checkout based on quantity. Larger orders receive tiered savings, and bulk buyers may qualify for additional business pricing.

Q: Do you charge sales tax?

A: No. Postage stamps sold for mailing purposes are exempt from state sales tax in the United States.

3. Shipping, Tracking & Delivery

Q: How much does shipping cost?

A: Shipping is always free. We use Canada Post Expedited Parcel™ or Lettermail (2–5 business days) for domestic delivery.

Q: When will my order ship?

A: On business days, we dispatch within 1 day of payment confirmation. If we transfer stock from a secondary warehouse, allow 2–3 business days for processing plus 7–12 business days in transit.

Q: How can I track my stamps?

A: You’ll receive a tracking number via email as soon as your order ships. Use it on the Canada Post website to monitor delivery.

Q: What if my package is delayed or undeliverable?

A: If Canada Post reports any delivery issue, we will resend your order immediately. If you see unusual alerts on the tracking page, please contact us so we can assist.


4. Authenticity & Validity


Q: Are all stamps genuine Canada Post postage?

A: Yes. Every stamp we sell is 100% Canada Post‑issued, unused, and fully valid for current postage rates.

Q: Do Permanent™ stamps ever expire?

A: No. Permanent™ stamps remain valid indefinitely for domestic postage, even if rates increase.

Q: How can I verify authenticity?

A: Genuine Canada Post stamps feature clear micro‑printing, pressure‑sensitive adhesive, and fluorescent tagging visible under UV light. If you ever have concerns, Canada Post can verify authenticity.henticity.

5. Returns & Exchanges

Q: Do you accept returns?

A: Yes. We offer a 30‑day return or exchange for defective, damaged, or invalid stamps (Canada Post verification may be required).

Q: Are returns free?

A: If the issue is on our side—wrong item, damage, or USPS validation failure—we cover the return label and issue a full refund.

Q: What about returns for personal reasons?

A: These may incur restocking, shipping, and processing fees. Credit‑card processing fees (3–5%) are non‑refundable.


6. Payments & Security

Q: What forms of payment do you accept?

A: We support credit cards via a PCI‑compliant gateway, Interac e‑Transfer, PayPal, Stripe, or business invoicing (bank transfer/check) for bulk orders.

Q: How do you protect my payment data?

A: Our checkout uses SSL encryption and trusted processors. We never store raw card data. For large or recurring purchases, invoicing ensures your information stays off third‑party sites.


7. Additional Support


Our support team is always here to assist. If you need help with an order, tracking, bulk pricing, or anything else, simply reach out—we respond promptly and are happy to help.