Below are answers to the most common questions about ordering Permanent™ Stamps from Canada Post Stamp.
1. Ordering & Minimum Quantities
A: Our minimum purchase is 5 sheets/books or 1 roll/coil. This ensures safe packaging, prevents bending during transit, and keeps shipping free for all customers.
A: Bulk purchases earn tiered savings (up to 10% off standard pricing plus an extra 5% on larger orders). Simply add stamps to your cart—the discount adjusts automatically at checkout.
A: Absolutely. You can order any quantity above the minimum—whether you need a small batch for personal use or bulk quantities for business mailing.
2. Pricing, Discounts & Savings
A: We source Permanent™ stamps through surplus channels (typically around 95% of face value) and from verified collectors, businesses, and estates (50–70% of face value). By purchasing in volume and operating efficiently, we pass those savings directly to you.
A: Discounts apply automatically at checkout based on quantity. Larger orders receive tiered savings, and bulk buyers may qualify for additional business pricing.
A: No. Postage stamps sold for mailing purposes are exempt from state sales tax in the United States.
3. Shipping, Tracking & Delivery
A: Shipping is always free. We use Canada Post Expedited Parcel™ or Lettermail (2–5 business days) for domestic delivery.
A: On business days, we dispatch within 1 day of payment confirmation. If we transfer stock from a secondary warehouse, allow 2–3 business days for processing plus 7–12 business days in transit.
A: You’ll receive a tracking number via email as soon as your order ships. Use it on the Canada Post website to monitor delivery.
A: If Canada Post reports any delivery issue, we will resend your order immediately. If you see unusual alerts on the tracking page, please contact us so we can assist.
4. Authenticity & Validity
A: Yes. Every stamp we sell is 100% Canada Post‑issued, unused, and fully valid for current postage rates.
A: No. Permanent™ stamps remain valid indefinitely for domestic postage, even if rates increase.
A: Genuine Canada Post stamps feature clear micro‑printing, pressure‑sensitive adhesive, and fluorescent tagging visible under UV light. If you ever have concerns, Canada Post can verify authenticity.henticity.
5. Returns & Exchanges
A: Yes. We offer a 30‑day return or exchange for defective, damaged, or invalid stamps (Canada Post verification may be required).
A: If the issue is on our side—wrong item, damage, or USPS validation failure—we cover the return label and issue a full refund.
A: These may incur restocking, shipping, and processing fees. Credit‑card processing fees (3–5%) are non‑refundable.
6. Payments & Security
A: We support credit cards via a PCI‑compliant gateway, Interac e‑Transfer, PayPal, Stripe, or business invoicing (bank transfer/check) for bulk orders.
A: Our checkout uses SSL encryption and trusted processors. We never store raw card data. For large or recurring purchases, invoicing ensures your information stays off third‑party sites.
7. Additional Support
Our support team is always here to assist. If you need help with an order, tracking, bulk pricing, or anything else, simply reach out—we respond promptly and are happy to help.

